PRIVACY POLICY

Last Updated: March 6, 2025

This Privacy Policy describes how SmartCookie.ai ("we," "us," or "our") collects, uses, and discloses your information when you use our service SmartCookie.ai (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

1.1 Personal Information

When you register for an account, we collect:

  • Your name
  • Your email address

1.2 Usage Information

We collect information about how you use the Service, including:

  • Prompts submitted to AI models
  • Results returned from AI models
  • Frequency of Service usage
  • Number of tokens consumed

1.3 Payment Information

We do not directly collect or store your payment information. All payments are processed by Stripe, our third-party payment processor. Your payment details are provided directly to Stripe and are subject to Stripe's privacy policy.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage your account
  • Monitor and analyze usage patterns and trends
  • Compare different AI models' performance
  • Communicate with you, including responding to your inquiries
  • Enforce our Terms of Service
  • Protect against unauthorized access and illegal activity

3. DATA RETENTION

We retain your personal information and usage data indefinitely unless you request deletion of your account. You may request deletion of your account by contacting us via email.

4. INFORMATION SHARING AND DISCLOSURE

4.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, and other business partners who perform services on our behalf, such as:

  • Stripe for payment processing
  • Various AI model providers for processing your prompts

4.2 Analytics

We may use anonymized, aggregated data for analytical purposes, such as evaluating the usage frequency and token consumption of different AI models.

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

6. YOUR RIGHTS

You have the right to:

  • Access the personal information we have about you
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Request that we stop processing your personal information

To exercise these rights, please contact us using the contact information provided at the end of this Policy.

7. CHILDREN'S PRIVACY

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

8. INTERNATIONAL DATA TRANSFERS

We do not specifically market to or accept users from the European Union (EU) and do not process data in compliance with the General Data Protection Regulation (GDPR).

9. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. CONTACT US

If you have any questions about this Privacy Policy, please contact us at [email protected].

By using the Service, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.